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General Booking Terms and Conditions Sastatickets India Pvt Ltd

Terms and Conditions

Please read these booking Terms and Conditions carefully before using the services and website of sastatickets india pvt ltd . When you have made a booking on the site you are deemed to have accepted these Terms and Conditions. sastatickets india pvt ltd ., the largest online travel company in the Netherlands, manages an extensive portfolio of travel-focused websites operating under the brand names CheapTickets, sastatickets , EasyToBook.com, Vayama, Vliegwinkel and Flugladen. Please refer to ‘About sastatickets ’ on the home page of the Website to see more information about our organisation.

1. Definitions

Within these booking Terms and Conditions, the following words shall have the following meanings: Travel Agent: sastatickets , in the course of it’s business acts as an intermediary in the process of realizing agreements in the field of travel and provides advice and information. Travel Suppliers: Services that cater to travellers. The airline, the hotel, car hire company, insurance provider and/or any other service provider in the field of travel. In the broadest sense of the word, with whom the Customer enters into an agreement and who, with due observance of the applicable terms and conditions, is responsible for carrying out the service Services: Any service offered by the website which includes booking of transport services, accommodation services, car-hire services, insurance service and dynamically packaged holiday services etc. Customer: the client (registered customer) or, the person on whose behalf the services provided by the Travel Agent have been agreed and who has accepted that condition. Contract: The booking or contract/order between the Traveller and the Travel Supplier. The Travel Agent and Website acts as an interface in the transactions involved with the Travel Supplier. Website: means the https://www.sastatickets.online/ website.

2. The Customer’s legal authority

while booking via the website The website acts as an interface between the Travel Suppliers and Clients and helps the customer to find travel products and to make necessary reservations. The Customer must be at least 18 years old, be legally authorized to enter into contractual obligations, have the requisite consent or authority to act for or on behalf of any persons included in a booking. The customer must use the Website in accordance with these General Terms and Conditions and the Website Terms of Use. The Customer is responsible for his/her activities on the Website (financially or otherwise), including the possible use of his/her user name and password. The Customer guarantees that the information entered by him/her on the Website in relation to him/her and, if applicable, any travelling companions is accurate.

3. Contract Related Travel Supplier Rules & Conditions

Terms & conditions will be applicable to all products or services booked on the website. Additional terms and conditions will be applicable to your reservation and purchase of travel-related goods and services that you select. The Travel Supplier’s terms and conditions may include provisions relating to payment, procedures, default, liability, cancellations, changes of bookings and refunds (if available) and any other restrictions. The Customer is responsible for complying with any airline or other Travel Supplier conditions in relation to check-in times, reconfirmation of flights or other matters. Flights: With regard to the air fare, please read the additional terms and conditions specific to that fare. You can review the terms and conditions during the booking process on the Website. Whilst the Travel Agent is not responsible for airline schedule changes or cancellations, we will provide you with reasonable assistance via our Customer Service team, who can be called on +91-7092155155 (local charges apply). Please note that airlines may charge for additional services (checked baggage, airport check-in, preferred seating, in-flight entertainment and food) . Charges for any additional services are not included in the price of your ticket and must be paid to the airline directly. The Travel Agent is not responsible for any additional costs incurred and advise you to contact the relevant airline to add any additional services and verify changes. The recommended minimum check-in time for international flights is 120 minutes prior to departure, and 90 minutes for domestic flights. Some carriers may require you to reconfirm your booking directly with them at least 72 hours before departure. Failure to reconfirm your flight directly with the airline may result in cancellation. The Travel Agent cannot make any guarantees that particular seats can be allocated, even if they are pre-booked with an airline. Any transfers between terminals or airports must be paid by the Customer. The customer needs to check with the specific airline regarding any special services like infant travel, pregnant women travel, disability travel etc. Customers are advised that in some cases flights booked with one airline may be operated by another airline, details of the operating airline, are indicated on the Website. In case of any cancellation or flight delays and the passenger misses a connecting flight, a customer holding a reservation may be entitled to certain refund from the airline. One-way Combinables: In certain cases, in order to provide greater choice and special return fares, the Travel Agent will combine two one-way fares on the same or different airlines. Each one-way ticket is subject to its own rules, restrictions and fees. If one of these flights is affected by an airline change (e.g. cancellation or schedule change) that causes a Customer to make changes to the other flight, the Customer will be responsible for any fees incurred for making changes to the unaffected flight. Hotel and other Accommodation: Hotels are given different star ratings, however, these are not necessarily the official local rating and standards can vary between hotels and accommodation of the same class in different countries. Customers are advised to check the travel agent it you need specific details regarding the check-in, check-out timings, menu, bed configuration etc. Several hotels charges extra for additional bed and other extra facilities, in that case customers should contact directly to hotel before confirming their bookings. Bed configurations may vary with the image shown on the Website and they will differ by country. You agree to abide by the terms and conditions imposed with respect to your prepaid hotel reservations. BudgetAir will impose its own standard administration fee in the event of a cancellation or changes to a booking. The Travel Supplier may also apply its own fee, please refer to the terms and conditions of the Travel Supplier. Customer Contract: The content of the Contract may include informing and advising the Customer, as well as making the requested reservations, if possible, on behalf of the Customer. After commissioning the booking, the Customer is bound towards the Travel Agent and Travel Supplier, irrespective of whether this was confirmed directly or not. Should the Travel Agent charge a fee for one of its own services, the Travel Agent shall make this known in advance. For booking on the internet, the Travel Agent organizes the booking process in such a way that the Customer is notified before accepting the offer that he is entering into in a Contract. By confirming the booking with the Travel Agent, the Customer is bound to the Travel Agent and supplier by this Contract. The order confirmation will, in general, be emailed immediately to the Customer, in which case this confirmation is considered to be proof of the agreement as stated in the confirmation. The Customer is liable in all respects both towards the travel agent and travel supplier for the obligations arising from the service provided by the travel agent. The other customers are liable for their part. The Contract will be between the Travel Supplier and the Customer. The Travel Agent is not a party to the contractual relationship. The Travel Suppliers terms and conditions (including airlines’ fare rules) will apply in addition to those set out here. The Travel Supplier’s terms and conditions may include provisions relating to payment procedures, default, liability, cancellations, changes of bookings and refunds (if available) and any other restrictions. Please refer to your particular Travel Supplier for full details of their applicable terms and conditions. The Customer is responsible for complying with any airline or other Travel Supplier conditions in relation to check-in times, reconfirmation of flights or other matters. Customer’s Duty of Disclosure: The Customer should provide all the required details of himself and other Customer(s) to the travel agent, which are required for entering into the contract and the execution thereof, before concluding the Contract. The details include the Customer’s mobile phone number and email address, if available. If the Customer is derelict in his duty of disclosure, any negative financial consequences resulting from this will be charged to the Customer. Government imposed taxes, fees and charges: The airline fare may include taxes, fees and charges that are imposed on air transportation by Government authorities. They may represent a significant portion of the cost of air travel and are either included in the fare or shown separately on the ticket. The Customer may also be required to pay taxes or fees or other charges not already collected, for example, it is not always possible to include all departure taxes on the ticket(s). In some cases departure taxes must be paid by the Customer locally to the Government of the country being departed from and are therefore non-refundable by the Travel Agent.

4. Delivery of your Booking All tickets

sold on the Website are e-tickets, which is a paperless flight ticket. When a booking is made on the website, it is stored electronically in the airline reservation system. The Travel Agent will send you a booking confirmation email followed by a separate e-ticket or voucher confirmation (for non air bookings) . It is important that the Customer receives both the booking confirmation and then an e-ticket or voucher confirmation number for each product in separate emails. The Travel Agent recommends that you take both the booking confirmation and the e-ticket and/or voucher confirmation with you. The Travel Agent cannot be held responsible for noncompliance with these rules and regulations and strongly recommends that you check these details with your airline in advance of travel. It is the Customer's responsibility to check that all of the information entered like passenger name, flights, dates, travel itinerary etc. are correct. If anything is incorrect, customer should notify us immediately at +91-7092155155 (on local charges). All assistance possible will be offered to rectify anything. However, charges may be incurred by both the Travel Agent and the Travel Supplier, which would need to be paid by the Customer. The Travel Agent relies on the information that you provide as being accurate and therefore cannot be held responsible if your e-ticket does not arrive due to incorrect email address or your junk email settings. You must notify us immediately if you change your email address or contact telephone number. In addition, please check that the name on your passport matches the name on your e-ticket and/or booking confirmation. In rare circumstances, due to ticketing restrictions outside its control, the Travel Agent may not be able to pass information about confirmed bookings to the airline to enable them to fulfil the booking. If this occurs, we will attempt to notify the customer within 48 hours of confirmation and organise a refund or arrange an alternative. Where you choose an alternative and it is more expensive than your original booking, you may be responsible for paying the difference. Please note, you may be required to produce your booking number and/or confirmation email to the relevant Travel Supplier as evidence of your booking.

5. Travel Documents,

Administrative and/or Health Regulations It is the Customer’s responsibility to make sure that he/she is aware of the requirements concerning passport, visa and health regulations relevant to their trip, to comply with them and to pay the associated costs. The information in this section is valid for Indian Citizens only. It is the Customer’s responsibility to check with the applicable Embassy or Consulate to see whether the destination(s) that they are visiting requires a visa. If the Customer fails to do so, they will be solely responsible for any cost, loss or damage that they or the Travel Agent incur as a result of this failure. It is also important to include all transit points in the travel itinerary that may also require a visa. A valid 10-year passport is necessary for all holidays on the Website. Some overseas countries have an immigration requirement that a Customer’s passport is valid for a minimum period after the Customer enters that country, generally 6 months. If the Customer’s passport is in its final year of validity, the Customer is advised to confirm the requirements of the destination before making final travel plans. The name on the passport must match the name on the ticket, otherwise the Customer may not be able to travel and insurance may be invalid. Please note: it can take some time to obtain a visa, so Customers are advised to apply in plenty of time and the Travel Agent accepts no responsibility for Customers who do not possess the correct travel documents. Children will need to hold their own passport if they are travelling overseas. The name on the passport must match the name on the ticket, otherwise the Customer many not be able to travel and insurance may be invalid. If, after booking a holiday but before travelling, any member of the party changes their name, e.g. as a result of getting married, the Travel Agent must be notified immediately so that they can endeavour to make any necessary changes to the Customer’s holiday documentation. A number of governments are introducing new requirements for air carriers to provide personal information about all travellers on their aircraft. The data will be collected either at the airport when a Customer checks-in or in some circumstances when the Customer makes his/her booking. Accordingly, the Customer is advised to allow extra time to check-in for his/her flight. For information on visa requirements, Customers are advised to contact the embassy of the country of their planned travel.

6. Changes and Cancellations Price Changes:

Charges for the services booked can be changed in accordance with the terms and conditions of the Travel Supplier. The changes will be notified and charged as soon as possible. Cancellations: Cancellations, where permitted, can be made on working days via email admin@sastatickets.in or in writing, and upon the customer's request. All such requests will be dealt with on behalf of the Travel Suppliers concerned. In the event of cancellation or partial cancellation of a booking by the Customer, compensation may be required from the Customer to cover the costs of travel arrangements already made. In addition to this, charges may be imposed by the applicable Travel Suppliers. Your ability to cancel or modify a booked travel product or service, and the method for doing so, will depend on the specific airline’s fare rules or Travel Supplier’s terms and conditions. Therefore, it may not be possible to cancel or modify some products or services, or there may be specific requirement you will have to meet. Please note that the itineraries built up for different routings with more than one fare base, there may be more than one set of fare rules. In this instance, the most restrictive fare rules will apply. The Customer is responsible for reading all of the fare rules relating to their reservation. When a cancellation affects more than one person on the booking, any applicable cancellation charge will be applied in respect of each person on the booking. In some cases, compensation for cancellation payable to the applicable Travel Suppliers can amount to the full value of the travel booked, so that no reimbursement to the Customer is made. Partial cancellation, i.e. cancellation of a particular arrangement, without losing the value of the particular arrangement may not be possible. If a Customer does not present him/herself at the departure of the trip, no refund will be due to the Customer and the airline will cancel the entire itinerary. Changes: Changes to a booking upon customer’s request may only be made on working days by calling +91-7092155155 (local charges apply). A standard administration fee will be charged by the Travel Agent in respect of each change made. When a change affects more than one person on the booking, the Travel Agent reserves the right to charge an administration fee in respect of each person on the booking. In order to change a Customer booking, the Travel Agent will normally need to cancel the original booking, which may incur compensation and/or charges imposed by the Travel Suppliers up to the full value of travel booked and Customers will need to pay for the cost of a new booking. Airlines do not generally allow name changes on flight bookings. Restricted Fares: Unless otherwise stated by the Customer, it is assumed that the Customer requires the least expensive Services. Such Services (e.g. “Economy class”) may be provided without any possibility of making changes or cancelling. In such cases, the Services cannot be provided in a different manner or at a different time or place to those contracted. BudgetAir will impose its own standard administration fee in the event of a cancellation or changes to a booking. The Travel Supplier may also apply its own fee, please refer to the terms and conditions of the Travel Supplier. Reimbursements: In the event of a refund to the Customer after the above deductions, the relevant amounts will be transferred back by the party that took the original payment (such as sastatickets , a Supplier, or such other party as it may appear in the Customer’s credit card or bank statement) to the payment card used to make the original booking. Any booking charges applied will not be eligible for reimbursement. Customers should note that the refund of flight bookings may take up to 6 months. Refunds: If it is possible to amend or cancel your Airline Ticket, you should bear in mind that this will always entail a charge. This involves the cancellation and/or amendment costs charged by the airline company and an administration fee. The costs of the amendment and/or cancellation depend on the terms and conditions of the selected airline company and the conditions attached to the selected Airline Ticket. BudgetAir wishes to point out that the costs of amendment and/or cancellation may be as much as 100 per cent of the price of the Airline Ticket. In some cases, these costs may even be higher if the tariff class booked earlier is no longer available. If refunds can be reclaimed from the airline and you do not make use of this possibility, sastatickets will reclaim these airport taxes on your behalf after (approx) 11 months. Subsequently, you have the right to reclaim the relevant refunds less the applicable administration fee from sastatickets at the latest within 12 months after sastatickets has reclaimed the refunds from the airline. In that event, sastatickets will send you a voucher to the value of these moneys less the applicable administration fee. With this voucher you will receive a discount on your next booking with sastatickets . You should bear in mind that sastatickets charges an administration fee of INR 1250 per Airline Ticket to a customer to process an amendment or cancellation and to reclaim refunds. Vouchers are valid for 1 year after the issue date. Your Right to a Refund: REFUND PROTECT - As a customer that has completed a booking with us and selected the 'Refund Protect' option, we will provide you with a refund on any unused booking if you are unable to attend the booked event due to any of the list of specified circumstances set out in the link below for which you have made a request for a refund and have provided the information required to support your request, as set out in the link below. Click here for more information on Refund Protect THIS IS NOT AN INSURANCE POLICY. Refund Protection is an optional extension to our standard Terms and Conditions of sale and trade, and it provides a right to a refund in certain defined circumstances outlined in the link above.

7. Changes and Cancellations Cancellations or Changes made by the Customer:

If you wish to change or cancel your flight & hotel booking, call sastatickets.online/ Customer Services on +91-7092155155 (local charges apply). The Travel Agent will endeavour to amend or cancel your booking as far as possible. However, many flight and hotel bookings are non-changeable and non-refundable, and therefore, any change to a flight or hotel may require the purchase of a new flight or hotel booking. The Customer is liable for all associated costs of a new booking. WE STRONGLY RECOMMEND THAT THE CUSTOMER TAKES OUT APPROPRIATE INSURANCE TO COVER ALL SITUATIONS THAT MAY REQUIRE CANCELLATION OR CHANGES TO TRAVEL ARRANGEMENTS. In the event that you make any alteration to your booking (including but not limited to, cancellations, refunds and amendments), the Travel Agent reserves the right to charge you an administration fee, plus the Customer will be liable for any charges imposed by the Travel Supplier. Cancellations or Changes made by the Travel Agent: The Travel Agent reserves the right to make changes to your flight & hotel booking where such changes are required by one of its Travel Suppliers, for example, the cancellation of a flight by an airline. The Travel Agent will notify you as soon as possible, if there is time before the Customer departs. The booking confirmation will show the planned timings as of the dates of confirmation. If the Customer is notified of any major changes to your flight and hotel booking after we have confirmed your booking but before you travel, you can either accept these new arrangements (and cover any additional increase in price from your original booking), buy another flight and hotel booking (and cover any additional increase in price from your original booking) or cancel your flight and hotel booking and receive a full refund from the Travel Agent. Major Changes shall include, a change in your departure airport or departure flight delay of more than 12 hours; a change in the length of your holiday; or a change in the airport you depart or arrive from (except where the airports are in the same city), a change of accommodation to a lower standard or to a different resort. In the unlikely event that your booking has to be cancelled, a full refund will be made, to the person/s who originally paid for the booking. Should your flight be cancelled, the Customer’s rights and remedies will be governed by the airline’s conditions of carriage. As a result, the Customer may be entitled to: (a) carriage on another flight with the same airline without additional costs; (b) re-routing to their destination with another carrier without additional costs; (c) receiving a full refund; or (d) some other right or remedy. The Travel Agent will not be liable to the Customer for any compensation if forced to cancel or make any changes to your flight and hotel booking as a result of events outside their control and which neither the Travel Agent or its Travel Suppliers could reasonably foresee. Such events include; war; threats of war; government intervention; terrorism; riots; civil unrest; natural and nuclear disasters; fire; actual or potential weather conditions; health risks, industrial disputes; technical problems with transport; closed or congested airports; and any force majeure events. If any such events occur after your departure, a significant part of your flight and hotel booking cannot be provided, you will be offered a suitable alternative if available. If a suitable alternative is not available, or for good reasons, you do not accept the offered alternative, we will return you to your place of departure. Again, the Travel Agent strongly recommends that the Customer takes out comprehensive insurance to cover such circumstances. Please note that airlines may charge for additional services (for example, but not limited to, checked baggage, airport check-in, preferred seating, in-flight entertainment (if available) and food, drink and snacks etc.) Any charges for these additional services are not included in the price of your ticket and must be paid to the airline directly. If your flight and hotel booking includes a low-cost flight, please contact us on +91-7092155155 (local call charges apply) to add services that can be pre-booked before departure, otherwise please contact the airline directly. Some items can be pre-booked online when making your initial flight reservation on the Website.

8. Financial Conditions and Payment Process Payment:

Unless specified otherwise the prices of the Services shown on the Website are expressed in Indian Rupees excluding local taxes that may be imposed by some authorities in some countries and for which the Customer is responsible for paying. Full payment for all flight, flight + hotel, hotel, car rental and insurance bookings (other than any hotel and car-rental pay-on-arrival bookings) is required at the time of booking. The Travel Agent may be required to pass your card details to the relevant Travel Supplier for fulfilment of the booking. Payment methods other than those stated on the Website are not accepted and no responsibility is accepted for cash or cheques sent through the post. Before full payment is received, the Travel Agent or the Travel Supplier is not obliged to issue any tickets, confirmations, vouchers or other travel documents. However, in all cases the Customer remains liable for payment of the full amount for the Services ordered. Payment can be made by all major credit and debit cards as detailed on the Website. The Travel Agent reserves the right to charge you in addition for any handling fees. The Customer will be notified of any relevant additional charges at the time of booking. The Travel Agent reserves the right to pass on any charges relating to card charge backs. If your booking is being paid for with a third party credit card, we may require written authorisation to be provided by the card-holder. The Travel Agent or the Travel Supplier reserves the right only to deliver e-tickets, confirmations, evouchers or any other travel documentation to the Customers credit card billing address when requested to do so by the credit card issuer. All email addresses used must be valid at the time of booking. Further, in an effort to reduce credit card fraud, the Travel Agent reserves the right to carry out random identity checks, including checks of the electoral roll, and may request the Customer to either fax or post proof of address, a copy of the credit card and a recent statement, as well as a copy of the Customer passport, before issuing any tickets. Please be aware that these checks are only carried out during working hours, and any tickets for bookings made outside of these Working Hours may not be issued until the next working day. The Travel Agent is not responsible for any costs incurred as a result of these checks. Credit card bookings via the Website are 100% secure and to guarantee the privacy of the information provided by the Customer through the Website and in the software used by the Travel Agent, due to the use of various forms of security. Full details are available on the Website, please refer to the site map and the section ‘Safe and Secure Booking and Payment’. Refunds will be processed in the form of payment used at the time of booking. This will be made to the person who made the original booking. When processing a refund for a flight ticket, please be aware that not all taxes are refundable, including fuel surcharge. A tax refund will be processed in accordance with the relevant airlines’ refund policy. Taxes do fluctuate in line with exchange rates. Payment by credit card: payment for your flights may be taken directly by the airline. If there are any problems with the Customer payment, the Travel Agent will contact the Customer within 48 hours (or within 24 hours if you are travelling within 48 hours). The Travel Agent will not be liable for any subsequent price increase as a result of payment failure. Any price increase must be paid for by the Customer before the booking can be confirmed. Please note that the airline payment and payment to the Travel Agent will appear as separate transactions on your credit card statement.

9. Customer Service and the handling of complaints

The Customer may submit a complaint in writing to the Travel Agent at the following address, no later than 30 days after the end of their trip: 1no. Basunagar gate, Sodepur Rd, Madhyamgram, West Bengal 700129 For any financial claims you must also provide us with original receipts and / or other relevant documents. Excluded are any claims on the basis of the EC Regulation (261/04) on compensation for denied boarding and delay or cancellation of flights. These should be submitted directly with the relevant airline. If you have a complaint relating to a Travel Supplier and/or hotel during your stay, please ensure that you officially log your complaint with the relevant Travel Supplier and/or hotel prior to your return. Customers may also email admin@sastatickets.in or call on +91-7092155155 (local charges apply). Under law, the Customer has rights in some circumstances to refunds and/or compensation from their airline in cases of denied boarding, cancellation or delay to flights. Full details of the rights will be publicized at airports and will also be available from airlines. However, reimbursement in such cases is the responsibility of the airline. If the Customer’s airline does not comply with these rules, the customer should complain here. Customer Behaviour: It is the Customer’s responsibility to ensure that you do not behave in a way which is inappropriate or causes offense or danger to others or which risks damage to property. If not, The Travel Agent and/or Travel Suppliers (e.g. airline or hotel staff) may cancel your booking, in which case the Travel Agent and Travel Supplier’s responsibility to you will cease immediately and the Customer will not be eligible for any refunds, payments or compensation and/or any reimbursement of any cost or expenses the Customer may incur as a result of such termination. In addition, the Customer will be liable to reimburse the Travel Agent of any expenses they incur as a result of such termination. Use of the Website: The Website is provided on an ‘as is’ and ‘as available’ basis. The Travel Agent does not accept any liability in respect to the Customer’s ability to access or use the site at any time or any interruption in that access or use or any failure to complete the transaction. The Travel Agent does not guarantee that the Website is free from computer viruses or other properties that may cause loss or damage. Content on the Website: The Travel Agent provides general information on the Website for guidance purposes only. The information may change at any time, and it is the Customer’s responsibility to check with the relevant Travel Supplier, destination, embassy or tourist office to confirm the guidance is up to date. In particular, with respect to passports, visas and vaccination requirements, which are all the responsibility of the Customer. The Travel Agent does not guarantee that information on the Website (including without limitation prices, descriptions or dates) is free from errors or omissions but we will use all reasonable endeavours to correct any errors or omissions as soon as is possible once they have been brought to our attention.

10. Liability The Customer is advised that the airlines’ liability for death,

personal injury and other damages is normally limited by national law, by an international air transport treaty, or by the airline’s own Special Terms and Conditions including their conditions of carriage. The Customer accepts that where the Travel Agent acts as an interface between the Customer and the Travel Supplier, the Travel Agent will under no circumstances be held liable with respect to services the Customer has booked with one or more Travel Suppliers. The Travel Agent is not liable if and insofar as the Customer is able to claim for damages under an insurance policy such as travel or cancellation insurance. The Travel Agent will not be liable for any indirect or consequential loss of any kind in contract, tort or otherwise arising out of the Customer’s use of this Website or any other travel products or services booked or purchased on this Website.

11. Disclaimer Except as expressly set out in these Terms and Conditions,

all representations, warranties, terms and conditions whether express or implied in relation to this Website or the information contained therein are hereby excluded to the fullest extent permitted by law.

12. Applicable Law These General

Terms and Conditions are governed and construed in accordance with the laws of India and the Courts of India shall have non-exclusive jurisdiction to adjudicate any dispute which arises thereto. Additionally, the Customer’s accommodation booking may also be subject to local laws, customs and sensitivities, which may change from time to time. The Travel Agent is not liable for any bookings which do not comply with such local laws, customs or sensitivities. Final Provisions If the Travel Agent does not invoke one of the provisions of the General Terms and Conditions at any one moment, this does not mean that it cannot invoke it at a later date. If any provision of these General Terms and Conditions (or part of any provision) is found by any court or other authority of competent jurisdiction to be invalid, that provision or part provision, shall to the extent required, be deemed not to form part of this agreement with the Customer and the validity and enforceability of the other provisions shall not be affected. Every instance of force majeure, including the interruption of means of communication or a strike by carriers, hoteliers, or air traffic controllers, will lead to the suspension of the obligations in the General Terms and Conditions that are affected by the force majeure event and the party affected by the force majeure shall not be liable as a result of the inability to meet such obligations. Privacy Policy: The Travel Agents Privacy Statement are incorporated into these General Terms and Conditions can be seen in full under ‘Privacy’ on the home page of the Website, http://sastatickets.online/ Changes to General Terms and Conditions: The Travel Agent reserves the right to change or update the Terms and Conditions relating to the use of this Website without prior notice to the Customer. The current version of the Terms and Conditions will be displayed within the Website from the date on which any changes come into effect. Continued use of the Website following any changes to the Terms and Conditions shall constitute the Customer’s acceptance of such changes. Force Majeure: The Travel Agent shall not be liable for any failure in the course of this Contract if the same shall arise out of a force majeure event. This shall include without limitation government intervention, wars, civil commotion, hijacking, fire, flood, accident, storm, strikes, lockouts, terrorist attacks or industrial action affecting either the Travel Agent or its Travel Suppliers. IATA: The Travel Agent is also a member of IATA and all flights booked on the Website are subject to IATA terms and conditions which are incorporated by reference. The Travel Agent reserves the right to change the Customer’s airline in the event that the airline is blacklisted under Indian regulations. Any changes to the actual airline after the Customer has received their tickets will be notified as soon as possible and in all cases at check-in or at the boarding gate. https://www.sastatickets.online/